Last Updated: October 20, 2025
Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.
APD Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the APD Trade Portal. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the portal.
We collect information that you provide directly to us when you register for an account, place orders, or communicate with us. This may include your name, email address, phone number, company information, billing and shipping addresses, and payment information. We also automatically collect certain information about your device and how you interact with our portal, including IP address, browser type, pages visited, and time spent on pages.
We use the information we collect to: process and fulfill your orders; communicate with you about your account and orders; provide customer support; improve our products and services; send you marketing communications (with your consent); prevent fraudulent transactions and ensure security; and comply with legal obligations. We will never sell your personal information to third parties.
We may share your information with: service providers who perform services on our behalf (such as payment processing, shipping, and data analysis); business partners (such as manufacturers and suppliers) as necessary to fulfill your orders; law enforcement or government agencies when required by law; and other parties with your consent. All third parties are required to maintain the confidentiality of your information.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer technology (SSL), firewalls, and secure server facilities. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Depending on your location, you may have certain rights regarding your personal information, including: the right to access your personal information; the right to correct inaccurate information; the right to delete your information; the right to restrict or object to processing; and the right to data portability. To exercise these rights, please contact us using the information provided below.
We use cookies and similar tracking technologies to track activity on our portal and hold certain information. Cookies are files with small amounts of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our portal.
Our portal may contain links to third-party websites or services that are not owned or controlled by APD Ltd. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Our portal is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
Your information may be transferred to and maintained on servers located outside of your country where data protection laws may differ. By using our portal, you consent to the transfer of your information to these locations. We will take appropriate steps to ensure your information receives adequate protection.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy or our privacy practices, please contact us through the portal or reach out to your designated account manager. You can also contact our Data Protection Officer at the email address provided in your account documentation.
Important Notice: This privacy policy is provided as a template. Please consult with legal counsel to ensure it complies with all applicable data protection regulations, including GDPR, CCPA, and other relevant privacy laws in your jurisdiction.