Manage customer service tickets and inquiries
Total Tickets
8
New
2
Open
2
Pending
2
Solved
2
| ID | Subject | Requester | Type | Assignee | Status | Last Updated | Actions |
|---|---|---|---|---|---|---|---|
| TKT-001 | Request to update billing address and contact details | John Smith Smith Auto Parts | Account Update | New | Today, 15:42 | ||
| TKT-002 | Increase credit limit from £10,000 to £15,000 | Sarah Johnson Johnson Motors | Credit Limit | Open | Today, 12:28 | ||
| TKT-003 | Return authorization for defective brake pads - Order #12345 | Michael Brown Brown Garage Services | Return Request | Pending | Yesterday, 09:17 | ||
| TKT-004 | Warranty claim for alternator - Part #ALT-8976 | Emma Wilson Wilson Car Care | Warranty Claim | Pending | Yesterday, 09:16 | ||
| TKT-005 | New trade account application - Birmingham location | David Taylor Taylor Auto Repairs | New Account | New | 15 Oct, 08:22 | ||
| TKT-006 | Credit limit review and increase request | Lisa Anderson Anderson Vehicle Solutions | Credit Limit | Solved | 14 Oct, 15:11 | ||
| TKT-007 | Update VAT registration number and business details | Robert Harris Harris Motors Ltd | Account Update | Solved | 12 Oct, 10:45 | ||
| TKT-008 | Warranty claim for faulty water pump - 6 months old | Claire Thompson Thompson Car Centre | Warranty Claim | Open | Today, 14:33 |